/PRNewswire/ -- Continental Airlines (NYSE:CAL) announced travel options for customers whose flight plans may be affected by severe winter weather forecast for the Northeast U.S. this weekend. Weather conditions are expected to make air travel difficult, forcing some delays and cancellations of flights at airports in the region.
Change flights at continental.com for no fee
Customers scheduled on flights to, from or through affected airports through Sunday, Feb. 7, 2010, including Continental's New York hub at Newark Liberty International Airport, are permitted a one-time date or time change to their itinerary without penalty. If a flight has been canceled, a refund in the original form of payment may be requested. Complete details are available at continental.com.
The fastest and most convenient way to change travel plans is via continental.com. Customers should enter their confirmation number and last name in "Manage Reservations." Customers may also call Continental Airlines reservations at 800-525-0280 or their travel agent. continental.com provides an overview of Continental operations as well as up-to-date information regarding the status of specific flights. Automated flight status information is also available at 800-784-4444.
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Thursday, February 04, 2010
Severe Winter Weather Expected to Affect Flights in Northeast This Weekend
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Wednesday, December 09, 2009
TSA and Continental Airlines Expand Paperless Boarding Pass Program at SJU
/PRNewswire-USNewswire/ -- The Transportation Security Administration (TSA) and Continental Airlines announced today the expansion of the Paperless Boarding Pass pilot program at Luis Munoz Marin International Airport (SJU). The program will allow passengers to receive boarding passes electronically on their cell phones or PDAs, which will then be scanned by Transportation Security Officers at the checkpoint and eliminate the need for a paper boarding pass.
"The deployment of the mobile boarding pass highlights TSA's ongoing commitment to innovative technologies to further enhance security," said Jose Baquero, TSA Federal Security Director for Puerto Rico. "We are pleased to be able to partner with Continental Airlines to provide travelers with this option."
Each paperless boarding pass will display an encrypted two-dimensional bar code along with passenger and flight information that will identify the traveler. TSA Travel Document Checkers will use scanners to validate the authenticity of the paperless boarding pass sent to Continental passengers. The new technology heightens the ability to detect fraudulent boarding passes while improving customer service and reducing paper use.
TSA created the concept of how to scan the paperless boarding passes and Continental Airlines developed an implementation plan that involved encrypting the paperless boarding pass to ensure authenticity. Continental is the first U.S. carrier to test paperless boarding passes and offers the service now at 37 airports.
"We are very pleased that Puerto Rico has been selected as the introductory market of the mobile boarding pass program in the Caribbean and Latin America," said Rigoberto Alvarenga, Senior Director for Continental Airlines in the Caribbean. "Our customers surely appreciate this new technology as an added value when traveling. This program saves time and allows them to take more control of their travel experience."
The TSA Paperless Boarding Pass pilot program is currently operating at approximately 40 airports. The pilot is consistent with the global standard of the International Air Transport Association for bar coding of passenger boarding passes. TSA will continue to expand the use of electronic boarding pass scanners at the pace of participating airlines.
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Tuesday, January 06, 2009
Winter Storm Will Affect Flights in the Northeast and Midwest Through Friday
/PRNewswire-FirstCall/ -- Continental Airlines (NYSE:CAL) announced travel options for customers whose flight plans may be affected by severe winter weather conditions forecast for the Northeast and Midwest U.S. through Friday.
Weather conditions are expected to make air travel difficult, forcing some delays and cancellations of flights at airports in the region. To avoid inconvenience, travelers scheduled on flights through Friday may wish to delay commencement of their trip.
Change flights at continental.com for no fee
Customers scheduled to travel to, from or through affected airports, including Continental's hubs at Newark Liberty International Airport and Cleveland Hopkins International Airport, are encouraged to postpone or reroute their trip without penalty to avoid possible inconvenience. Customers booked on flights in the affected region for travel through Jan. 9, 2009 are permitted a one-time date or time change to their itinerary without penalty for rescheduled travel through Jan. 16, 2009. If a flight has been canceled, a refund in the original form of payment may be requested. Complete details are available at continental.com.
The fastest and most convenient way to change travel plans is via continental.com. Customers should enter their confirmation number and last name in "Manage Reservations." Customers may also call Continental Airlines reservations at 800-525-0280 or their travel agent.
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Sunday, December 21, 2008
Continental Airlines Responds to Flight 1404 Accident
T2F Note: This announcement is made as a public service. The prayers of our staff are with the families and passengers who were on the flight.
/PRNewswire-FirstCall/ Continental Airlines (NYSE:CAL) tonight confirmed that flight 1404, a Boeing 737-500 aircraft carrying 110 customers and five crew members, went off the runway at Denver International Airport following a scheduled 6 p.m. MST departure to Houston Bush Intercontinental Airport. Continental and Denver International Airport are providing assistance to the passengers at this time. A number of injuries have been reported and authorities are transporting passengers and crew to area medical facilities as necessary.
The company is in the process of collecting additional information and will communicate additional information once it is known.
Continental Airlines is cooperating with all authorities responding to the incident.
"The care of our passengers, crew and family members is our highest priority and they will receive any assistance necessary," said Larry Kellner, Continental Airlines' chairman and chief executive officer. "We are deeply concerned by this accident and will do everything we can for the passengers, their families and our co-workers."
Relatives and friends of those traveling on flight 1404 who want to give or receive information about those on board may telephone Continental at (800) 621-3263 or go to our Web site at continental.com.
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Tuesday, December 16, 2008
Winter Storm Will Affect Flights in the Northeast Through Wednesday
/PRNewswire-FirstCall/ -- Continental Airlines (NYSE:CAL) announced travel options for customers whose flight plans may be affected by severe winter weather conditions forecast for the Northeast U.S. through Wednesday.
Weather conditions are expected to make air travel difficult, forcing some delays and cancellations of flights at airports in the region. To avoid inconvenience, travelers scheduled on flights through Wednesday may wish to delay commencement of their trip.
Change flights at continental.com for no fee
Customers scheduled to travel to, from or through affected airports, including Continental's New York hub at Newark Liberty International Airport, are encouraged to postpone or reroute their trip without penalty to avoid possible inconvenience. Customers booked on flights in the affected region are permitted a one-time date or time change to their itinerary without penalty for rescheduled travel through Dec. 26, 2008. If a flight has been canceled, a refund in the original form of payment may be requested. Complete details are available at continental.com.
The fastest and most convenient way to change travel plans is via continental.com. Customers should enter their confirmation number and last name in "Manage Reservations." Customers may also call Continental Airlines reservations at 800-525-0280 or their travel agent.
continental.com provides an overview of Continental operations as well as up-to-date information regarding the status of specific flights. Automated flight status information is also available at 800-784-4444.
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