Friday, December 18, 2009

Delta Offers Travel Assistance to Customers Affected by Winter Weather Along U.S. East Coast

/PRNewswire/ -- Delta Air Lines (NYSE:DAL) today announced travel options for customers whose flight plans may be affected by severe winter weather along the U.S. East Coast - including at Delta's New York-JFK hub - through Sunday.

Customers booked on flights operated by Delta, Northwest Airlines or Delta Connection carriers to, from or through the following cities from Dec. 18-20 may make a one-time change to their travel schedule without fees if tickets are changed by Dec. 23, 2009.

-- Baltimore, Md. (BWI)
-- Boston, Mass. (BOS)
-- Greensboro, N.C. (GSO)
-- Lynchburg, Va. (LYH)
-- Newark, N.J. (EWR)
-- New York, N.Y. (JFK, LGA)
-- Philadelphia, Pa. (PHL)
-- Raleigh, N.C. (RDU)
-- Richmond, Va. (RIC)
-- Roanoke, Va. (ROA)
-- Washington D.C. (DCA, IAD)


Delta is proactively reducing flight schedules to and from affected airports to ensure delays are minimized during the storm. However, customers may wish to consider postponing or rerouting their trip without penalty to avoid possible inconvenience.

Travel for changed itineraries must begin by Dec. 23 and changes to origin and destination may result in a fare increase. Any fare difference between the original ticket and the new ticket will be collected at the time of rebooking. Customers whose flights are cancelled may request refunds. Complete details are available at delta.com and nwa.com.

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