Delta Enhancing Domestic Schedules in Key East Coast Business Markets

/PRNewswire/-- Delta Air Lines (NYSE:DAL) this fall is continuing to focus on enhancing flight schedules in key business markets, with added service planned between 21 cities and Washington, D.C. or New York.

The schedule enhancements do not affect Delta's previously announced capacity guidance for 2010 and 2011.

Fall schedule highlights include:

-- Increased service at Washington-Reagan National Airport, with new or
increased service to nine cities beginning Oct. 31.

-- Enhanced domestic and international service at LaGuardia and JFK
airports in New York, with new or expanded service to 12 cities
beginning Sept. 7.


"As we plan our schedules for the fall, we continue to be focused on connecting communities of all sizes to the nation's top business markets," said Bob Cortelyou, Delta's senior vice president - Network Planning. "From New York to Washington to Chicago to Los Angeles, we have continued to optimize flight schedules for our business customers without adding additional aircraft."

Washington, D.C.

With its convenient location near central Washington, D.C., Reagan National Airport is the area's preferred airport for business travelers. On Oct. 31, Delta will launch new nonstop service from the airport to Hartford, Conn.; Columbus, Ohio; Jacksonville, Fla.; Orlando, Fla.; Miami, Fla.; Tampa, Fla.; and St. Louis, for a total of 21 new daily nonstop flights to Reagan National.

In addition, Delta's existing service from Reagan National to Boston will be expanded with five additional daily frequencies for a schedule of 12 flights each day, while Delta's service to Indianapolis will be expanded from two to three daily flights.

As part of the schedule realignment, Delta will be discontinuing service between Reagan National and Huntsville, Ala.

When the schedule upgrade is complete, Delta will serve 22 cities nonstop from Reagan National, compared with 16 in the fall of 2009.

More details on the schedule enhancements at Washington-Reagan are available at http://news.delta.com/index.php?s=18&item=136. These flights will be available for sale to customers via delta.com and other ticketing channels beginning Saturday, July 31.

New York

As previously announced, Delta this fall is continuing its expansion at New York's LaGuardia and JFK Airports as part of its efforts to grow in the nation's most competitive travel market. Beginning Sept. 7, Delta will offer new or expanded domestic service from New York to Nashville, Tenn.; St. Louis; Norfolk, Va.; Richmond, Va.; Kansas City, Mo.; San Antonio; Cleveland; Charlotte, N.C.; Orange County, Calif.; Baltimore; Montreal and Toronto. Routes will be operated from either LaGuardia or JFK airports. More details are available at http://news.delta.com/index.php?s=18&item=132.

Delta also recently launched an expansion of its Delta Shuttle business product with new service between New York-LaGuardia and Chicago O'Hare.

"We remain committed to providing leading service for our customers in New York, with a variety of new travel options in the nation's No. 1 business market," Cortelyou said. "We are focused on improving the travel experience at our key New York airports on the ground and in the air."

During the past four years, Delta has added 40 new destinations from LaGuardia and JFK combined, expanded BusinessElite service to transcontinental flights from JFK to Los Angeles and San Francisco, reintroduced "Red Coats" as customer service ambassadors at LaGuardia and JFK, added 2,000 jobs across New York state, and announced increased First Class service to six mid-sized cities in the Southeast and Midwest.

A portion of travel for some itineraries may be on Delta Connection carriers Atlantic Southeast Airlines, Chautauqua, Comair, Compass Airlines, Freedom Airlines, Mesaba, Pinnacle Airlines, Shuttle America dba Delta Shuttle and SkyWest.

-----
Community News You Can Use
www.fayettefrontpage.com
Fayette Front Page
www.georgiafrontpage.com
Georgia Front Page
Follow us on Twitter:  @GAFrontPage

Delta Offers Travel Assistance to Customers Affected by Winter Weather Across U.S. Southeast

PRNewswire-- Delta Air Lines (NYSE:DAL) today announced it is offering customers whose flight plans may be affected by severe winter weather across the U.S. Southeast this weekend the ability to make one-time changes to their travel schedules without fees. Delta's weather advisory encourages customers in five states to consider postponing or re-routing their travel to avoid possible inconvenience from snow expected across the Southeast.

Customers booked on Delta-ticketed flights to, from or through the following states from Feb. 11-14 may make a one-time change to their travel schedule without fees if tickets are changed by Feb. 16, 2010.

-- Alabama
-- Georgia
-- Louisiana
-- Mississippi
-- South Carolina


Delta will proactively reduce flight schedules to and from affected airports to minimize delays during the storm, including at its Atlanta hub.

Travel for changed itineraries must begin by Feb. 16, 2010, and changes to origin and destination may result in a fare increase. Any fare difference between the original ticket and the new ticket will be collected at the time of rebooking. Customers whose flights are cancelled may request refunds.

Delta will continue to monitor the weather situation and provide the latest weather updates at delta.com.

-----
www.fayettefrontpage.com
Fayette Front Page
www.georgiafrontpage.com
Georgia Front Page
Follow us on Twitter:  @GAFrontPage

Delta Completes Integration of Northwest Airport and Reservations Systems; Northwest Flight Numbers and nwa.com Retired

/PRNewswire/ -- Delta Air Lines (NYSE:DAL) this weekend completed the integration of the Northwest Airlines reservation system, including the transition of all Northwest flights into the Delta schedule, migration of Northwest passenger reservations into the Delta system, and retirement of nwa.com.

Customers who booked Northwest for travel are now booked on identical Delta flights. Passengers can use the original confirmation numbers provided by Northwest to manage itineraries at delta.com and check in online or at the airport on the day of travel.

"Throughout the integration of Delta and Northwest, we've taken a phased, deliberate approach to make the transition simple and seamless for our customers," said Theresa Wise, Delta's senior vice president and Chief Information Officer. "In this spirit, customers previously booked on Northwest are able to check in using their original reservation information, even if they arrive at the airport with no prior knowledge of the switch. We continue to work around the clock to minimize any potential impact to our operations and to customers."

Delta has increased customer service agent staffing in airports and reservation call centers this week to ensure a smooth experience for customers.

The final regularly scheduled Northwest flight, NW2470, departed Los Angeles International Airport for Las Vegas Jan. 30 at 8:45 p.m. PT. On Jan. 31 at 3 a.m., nwa.com began redirecting customers to delta.com.

Integrating the Northwest reservation system into Delta's marks the completion of one of the final merger milestones. Delta began rebranding airports worldwide in December 2008. By March, customers at more than 100 airports served by Northwest - including the airline's U.S. hubs in Minneapolis, Detroit and Memphis - were checking in at Delta-branded counters and kiosks and departing from Delta-branded gates. The final airport, Philadelphia International Airport, was rebranded Jan. 18, 2010.

In March 2009, all customer-facing employees began wearing Delta's designer uniforms, and all airport lounges were renamed Delta Sky Clubs. Consistent onboard products also were introduced on all U.S. flights, including expanded food offerings in First and Economy class and new in-flight entertainment on many long-haul flights. The Delta and Northwest loyalty programs were merged in October 2009 into the world's largest frequent flyer program, Delta SkyMiles.

-----
www.fayettefrontpage.com
Fayette Front Page
www.georgiafrontpage.com
Georgia Front Page
Follow us on Twitter: @GAFrontPage

Delta Offers Travel Assistance to Customers Affected by Winter Weather Along U.S. East Coast

/PRNewswire/ -- Delta Air Lines (NYSE:DAL) today announced travel options for customers whose flight plans may be affected by severe winter weather along the U.S. East Coast - including at Delta's New York-JFK hub - through Sunday.

Customers booked on flights operated by Delta, Northwest Airlines or Delta Connection carriers to, from or through the following cities from Dec. 18-20 may make a one-time change to their travel schedule without fees if tickets are changed by Dec. 23, 2009.

-- Baltimore, Md. (BWI)
-- Boston, Mass. (BOS)
-- Greensboro, N.C. (GSO)
-- Lynchburg, Va. (LYH)
-- Newark, N.J. (EWR)
-- New York, N.Y. (JFK, LGA)
-- Philadelphia, Pa. (PHL)
-- Raleigh, N.C. (RDU)
-- Richmond, Va. (RIC)
-- Roanoke, Va. (ROA)
-- Washington D.C. (DCA, IAD)


Delta is proactively reducing flight schedules to and from affected airports to ensure delays are minimized during the storm. However, customers may wish to consider postponing or rerouting their trip without penalty to avoid possible inconvenience.

Travel for changed itineraries must begin by Dec. 23 and changes to origin and destination may result in a fare increase. Any fare difference between the original ticket and the new ticket will be collected at the time of rebooking. Customers whose flights are cancelled may request refunds. Complete details are available at delta.com and nwa.com.

-----
www.fayettefrontpage.com
Fayette Front Page
www.georgiafrontpage.com
Georgia Front Page

Alaska Airlines and Horizon Air to Resume Portland and Seattle Operations Monday With Significantly Reduced Early Schedules

/PRNewswire-FirstCall/ -- Alaska Airlines and Horizon Air announced they will resume operations in Portland, Ore., and Seattle Monday with significantly reduced early schedules due to ongoing weather conditions.

The snow, freezing rain and high winds that hit the region starting last week have severely impacted the airlines' operations, causing the carriers to suspend flights Sunday afternoon. The resumption of operations in Portland and Seattle is weather-dependent, and further cancellations and delays are likely.

"We are doing our best to operate as many flights as possible in the morning to get people where they need to go for the holidays," said Ben Minicucci, Alaska Airlines' chief operating officer. "We appreciate customers' patience and understanding as we contend with this unprecedented weather cycle that has disrupted travel throughout the region. Our operational decisions will continue to be guided by our commitment to safety."

Portland

Horizon's first flight is scheduled to depart Portland for Oakland at 6:45 a.m. Monday. Alaska's first flight out of Portland is a 7:30 a.m. departure to Boston.

"If weather conditions abate Monday in Portland, we plan to operate more flights as the day progresses, building to a normal schedule by afternoon," said Tom Gerharter, senior vice president of Horizon Air operations.

Seattle

In Seattle, the following morning and midday Alaska Airlines flights are scheduled to operate:

Flight Destination Departure Time
244 Los Angeles 6 a.m.
61 Juneau 7:50 a.m.
81 Anchorage 8 a.m. (originally scheduled for 6 a.m.
- two hour delay)
83 Anchorage 8 a.m.
20 Chicago 8:35 a.m.
202 Puerto Vallarta 9 a.m.
200 Cancun 9:10 a.m.
87 Anchorage 10 a.m.
324 San Jose 10 a.m.
460 Los Angeles 10 a.m.
630 Phoenix 10:25 a.m.
206 Los Cabos 10:30 a.m.
484 San Diego 11 a.m.
75 Juneau 11:25 a.m.
662 Dallas-Ft. Worth 11:55 a.m.
95 Anchorage Noon
648 Tucson 12:20 p.m.
636 Phoenix 12:35 p.m.
38 Minneapolis-St. Paul 12:35 p.m.
16 Miami 1:20 p.m.
10 Orlando 1:30 p.m.



Horizon Air plans to begin Seattle flying at 9 a.m. and requests that customers check online at horizonair.com for the status of their flights.

The airlines will provide a mid-morning update on the status of flights for the remainder of the day.

Before leaving for the airport, all customers are advised to check for the most current flight status information online at alaskaair.com or horizonair.com or by calling 1-800-252-7522 or 1-800-547-9308.

The airlines are working to re-accommodate passengers whose flight schedules have been disrupted. Passengers booked on a canceled flight may re- book on the next available flight without penalty or apply for a full refund of the unused portion of their ticket. Passengers wishing to exercise either of these options should call Alaska Airlines Reservations at 1-800-252-7522 or Horizon Air Reservations at 1-800-547-9308. Reservations lines will remain open 24 hours to serve customers who have been impacted.

-----
www.fayettefrontpage.com
Fayette Front Page
www.georgiafrontpage.com
Georgia Front Page