Delta, Atlanta Braves Announce SkyMiles Medallion Lot at Turner Field

/PRNewswire/ -- Delta Air Lines (NYSE: DAL) and the Atlanta Braves today announced the opening of the Delta SkyMiles Medallion Lot at Turner Field, making over 500 convenient parking spaces available to SkyMiles Medallion members.

The Delta-branded lot – a portion of the current Green Parking Lot – will be located directly across from the main entrance to Turner Field at the corner of Hank Aaron Drive and Ralph D. Abernathy Drive. Members show their Medallion card to gain access to the lot and pay the normal rate for parking.

"Delta has had a longstanding partnership with the Braves and all Braves fans making the addition of the SkyMiles Medallion Lot a natural extension of our efforts to provide Delta customers with superior service and amenities," said Tim Mapes, Delta Senior Vice President Marketing. "This is the latest in a long line of Delta actions reinforcing our role as Atlanta's hometown airline."

The Delta SkyMiles Medallion Lot will be available starting with the Braves scheduled exhibition games at Turner Field on March 29 and 30. Their home opener against the Philadelphia Phillies is set for 7:35 p.m. ET, Friday, April 8, 2011.

Delta is the official airline of the Atlanta Braves and provides the team's charter service. Delta and the Braves have been partners since the team moved to Atlanta in 1966.

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Delta Eliminates SkyMiles Expiration

/PRNewswire/ -- Delta Air Lines (NYSE: DAL) today announced it has eliminated the SkyMiles mileage expiration, creating a new industry-leading benefit for all members. This program change is effective for all accounts as of Jan. 1, 2011, and makes Delta the only major U.S. carrier without mileage expiration.

Previously, miles expired 24 months after a member's last qualifying mileage activity, which required a member to earn or redeem miles within that period.

"Now that our massive frequent flyer program integration is complete, we are focused on smart ways to improve the SkyMiles program for all members," said Jeff Robertson, Delta's vice president – SkyMiles. "We know how much customers value their miles, so eliminating mileage expiration is a major win for them. This is yet another benefit that sets us apart from the pack, making Delta a clear leader in loyalty program benefits."

This change is the latest of several enhancements made to the SkyMiles program in the last year including the new Diamond Medallion tier with complimentary lounge access and Rollover Medallion Qualification Miles. These features complement other recent changes such as the elimination of all award redemption fees and a free first checked bag on Delta flights for Gold, Platinum and Reserve Delta SkyMiles credit card holders from American Express.

Members can look forward to more in 2011, including significant improvements to delta.com such as an upgraded award travel calendar, improved booking process and better flight information displays. Additionally, Diamond, Platinum and Gold Medallion members can expect several new benefits when flying select alliance partner airlines – including Air France, KLM, Alitalia and Alaska Airlines.

Now in its 30th year, SkyMiles is one of the longest-running and most successful loyalty programs in the travel industry. Last year, frequent flyers redeemed more than 264 billion miles in the SkyMiles program for more than 12 million award redemptions. In 2010, 8.3 percent of revenue miles flown on Delta were for award travel. Delta offers more ways to redeem frequent flyer miles than any other airline, including airline tickets, mileage upgrades, car rentals, hotel stays, Delta Sky Club memberships, merchandise and more than 30 types of gift cards. SkyMiles was named "Best Domestic Frequent Flyer program" for 2007 through 2010 by readers of Executive Travel magazine and "Best Frequent Flyer Program" for 2006 through 2010 by Business Traveler magazine. For more information on the SkyMiles program, Medallion status and mileage redemption options, visit delta.com/skymiles.

Delta Air Lines serves more than 160 million customers each year. With an industry-leading global network, Delta and the Delta Connection carriers offer service to 357 destinations in 66 countries on six continents. Headquartered in Atlanta, Delta employs more than 75,000 employees worldwide and operates a mainline fleet of more than 700 aircraft. A founding member of the SkyTeam global alliance, Delta participates in the industry's leading trans-Atlantic joint venture with Air France-KLM and Alitalia. Including its worldwide alliance partners, Delta offers customers more than 13,000 daily flights, with hubs in Amsterdam, Atlanta, Cincinnati, Detroit, Memphis, Minneapolis-St. Paul, New York-JFK, Paris-Charles de Gaulle, Salt Lake City and Tokyo-Narita. The airline's service includes the SkyMiles frequent flier program, the world's largest airline loyalty program; the award-winning BusinessElite service; and more than 50 Delta Sky Clubs in airports worldwide. Delta is investing more than $2 billion through 2013 in airport facilities and global products, services and technology to enhance the customer experience in the air and on the ground. Customers can check in for flights, print boarding passes, check bags and review flight status at delta.com.

All SkyMiles program rules apply to SkyMiles program membership, miles, offers, mile accrual, mile redemption and travel benefits. The rules are subject to change. To review the rules, please visit delta.com/memberguide. Taxes for Award Travel are the responsibility of the passenger and must be paid at the time the ticket is booked. Award Travel seats are limited and may not be available on all flights or in all markets. Alliance partner airline benefits subject to change and subject to the terms and conditions of each partner. Offers and benefits subject to change without notice.

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Delta Offers Winter Weather Travel Assistance to Customers Across U.S. Southeast, East Coast

/PRNewswire/ -- Delta Air Lines (NYSE: DAL) is offering customers whose flight plans may be affected by winter weather expected this weekend across the U.S. Southeast and East Coast the ability to make one-time changes to their travel schedules without fees. Delta's weather advisory encourages customers to consider postponing or re-routing their travel to avoid possible inconvenience from expected flight delays.

Customers booked on Delta-ticketed flights to, from or through the following cities may immediately rebook for travel before or after their original travel dates as long as new flights are ticketed and rescheduled travel begins by Dec. 29, 2010.

* Atlanta (for travel originally booked for Saturday and Sunday, Dec. 25-26)
* Baltimore (for travel originally booked for Sunday and Monday, Dec. 26-27)
* Boston (for travel originally booked for Sunday and Monday, Dec. 26-27)
* Newark (for travel originally booked for Sunday and Monday, Dec. 26-27)
* New York City (for travel originally booked for Sunday and Monday, Dec. 26-27)
* Washington, D.C. (for travel originally booked for Sunday and Monday, Dec. 26-27)


Flight delays are possible at these airports as a result of winter weather, and Delta will proactively reduce flight schedules to minimize delays.

Delta encourages customers to make changes and manage their travel at delta.com. All customers traveling in impacted markets should check their flight status at delta.com before arriving at the airport.

Changes to origin or destination may result in a fare increase. Any fare difference between the original ticket and the new ticket will be collected at the time of rebooking. Customers whose flights are cancelled may request refunds.

Delta will continue to monitor the weather and provide the latest updates at delta.com.

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Delta Air Lines Welcomes China Airlines' Decision to Join SkyTeam Alliance

/PRNewswire/ -- Delta Air Lines (NYSE:DAL) today issued the following statement in support of China Airlines' decision to join the SkyTeam global airline alliance by mid-2011.

"China Airlines' extensive network and growing hub in Taipei will complement Delta's existing service to Taiwan and improve our customers' access to destinations across one of the world's fastest-growing regions," said Delta Chief Executive Officer Richard Anderson. "We are honored that China Airlines, an outstanding global carrier with a proud history of customer service, has chosen to link its future growth and success with Delta and our SkyTeam partners"

Headquartered in Taipei, China Airlines is the largest airline of Taiwan, home to one of the world's most dynamic technology-driven economies. The China Airlines network will complement those of Guangzhou-based China Southern and Shanghai-based China Eastern, current and future SkyTeam members. Cooperation between these three airlines will further enhance SkyTeam's industry-leading position in Greater China. China Airlines' route network covers Asia, Europe, North America and Oceania, and will help customers connect to flights of SkyTeam partners worldwide.

More information on China Airlines' application to join SkyTeam is available at skyteam.com.

About SkyTeam

SkyTeam is a global airline alliance providing customers from member airlines access to an extensive global network with more destinations, more frequencies and more connectivity. Passengers can earn and redeem frequent flyer miles throughout the SkyTeam network. SkyTeam member airlines offer customers over 420 lounges worldwide. The 13 members are: Aeroflot, Aeromexico, Air Europa, Air France, Alitalia, China Southern, Czech Airlines, Delta Air Lines, Kenya Airways, KLM Royal Dutch Airlines, Korean Air, TAROM Romanian Air Transport and Vietnam Airlines. SkyTeam offers its 385 million annual passengers a worldwide system of over 12,500 daily flights to 898 destinations in 169 countries. SkyTeam celebrates its 10th anniversary in 2010.

About Delta

Delta Air Lines serves more than 160 million customers each year. With its unsurpassed global network, Delta and the Delta Connection carriers offer service to 354 destinations in 65 countries on six continents. Headquartered in Atlanta, Delta employs more than 75,000 employees worldwide and operates a mainline fleet of more than 700 aircraft. A founding member of the SkyTeam global alliance, Delta participates in the industry's leading trans-Atlantic joint venture with Air France-KLM and Alitalia. Including its worldwide alliance partners, Delta offers customers more than 13,000 daily flights, with hubs in Amsterdam, Atlanta, Cincinnati, Detroit, Memphis, Minneapolis-St. Paul, New York-JFK, Paris-Charles de Gaulle, Salt Lake City and Tokyo-Narita. The airline's service includes the SkyMiles frequent flier program, the world's largest airline loyalty program; the award-winning BusinessElite service; and 50 Delta Sky Clubs in airports worldwide. Customers can check in for flights, print boarding passes, check bags and review flight status at delta.com.

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Hawaiian, Delta Sign Codeshare Agreement

/PRNewswire/ -- Hawaiian Airlines (NASDAQ: HA) and Delta Air Lines (NYSE:DAL) today announced the signing of a new codesharing agreement that will offer Delta's customers access to connecting flights within the Hawaiian Islands for the first time.

Beginning Sept. 15, customers will be able to connect between their Delta flights and 70 daily inter-island flights operated by Hawaiian Airlines on a single ticket. Hawaiian flights will connect Delta customers between Honolulu and Kahului, Lihue, Kona and Hilo, as well as between Kona and Kahului. Fares will be available for sale at delta.com and other ticketing channels Sept. 12.

"While Delta is already a leader in service to Hawaii, with flights between the islands and 9 cities in the U.S. and Japan, this new codeshare agreement with Hawaiian Airlines will allow customers to connect beyond our main Hawaiian gateways to 5 popular vacation points beyond," said Charlie Pappas, Delta's managing director - Alliances.

Delta this fall will offer nonstop service between Honolulu and Atlanta; Detroit; Los Angeles; Minneapolis-St. Paul, Minn.; Seattle; San Francisco; and Salt Lake City. It also offers nonstop service between Los Angeles and Kahului airport in Maui, Lihue and Kona, and daily nonstop flights between Honolulu and Tokyo-Narita and Osaka, Japan. Delta also has announced plans to add new nonstop flights between Honolulu and Nagoya, Japan, effective Dec. 22.

Hawaiian and Delta's new codesharing agreement expands on an earlier frequent flier agreement between the two carriers that allows their respective frequent flier members to earn and redeem miles for travel on either carrier. Delta and Hawaiian have also agreed to enhance award availability by allowing SkyMiles members to book additional redemption awards on inter-island flights operated by Hawaiian. SkyMiles members will now have access to enhanced availability of awards within the islands of Hawaii.

Hawaiian Airlines, now in its 81st year of continuous service, is Hawaii's largest and longest-serving airline. Hawaiian provides more than 150 daily narrowbody jet flights between the Hawaiian Islands, as well as daily nonstop widebody service to Hawaii from 10 U.S. gateways. It also serves the Philippines, Australia, American Samoa, Tahiti, and, in the coming months, Japan and South Korea. Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ:HA) . Additional information is available at HawaiianAirlines.com.

Delta Air Lines serves more than 160 million customers each year. With its unsurpassed global network, Delta and the Delta Connection carriers offer service to 354 destinations in 65 countries on six continents. Headquartered in Atlanta, Delta employs more than 75,000 employees worldwide and operates a mainline fleet of more than 700 aircraft. A founding member of the SkyTeam global alliance, Delta participates in the industry's leading trans-Atlantic joint venture with Air France-KLM and Alitalia. Including its worldwide alliance partners, Delta offers customers more than 13,000 daily flights, with hubs in Amsterdam, Atlanta, Cincinnati, Detroit, Memphis, Minneapolis-St. Paul, New York-JFK, Paris-Charles de Gaulle, Salt Lake City and Tokyo-Narita. The airline's service includes the SkyMiles frequent flier program, the world's largest airline loyalty program; the award-winning BusinessElite service; and 50 Delta Sky Clubs in airports worldwide. Customers can check in for flights, print boarding passes, check bags and review flight status at delta.com.

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Delta Offers Travel Assistance to Customers Affected by Hurricane Earl Along the U.S. East Coast

/PRNewswire/ -- Delta Air Lines (NYSE:DAL) is offering customers whose flight plans may be affected by weather from Hurricane Earl the ability to make one-time changes to their travel schedules without fees. Delta's weather advisory encourages customers to consider postponing or re-routing their travel to avoid possible inconvenience from expected East Coast flight delays.

Customers booked on Delta-ticketed flights to, from or through the following cities, on Thursday and Friday, Sept. 3-4 may make a one-time change to their travel schedule without fees. Customers may immediately rebook for travel before or after their original travel dates as long as new flights are ticketed by Sept. 11, 2010.

-- Baltimore
-- Bangor, Maine
-- Boston
-- Charlottesville, Va.
-- Hartford, Conn.
-- Jacksonville, N.C.
-- Manchester, N.H.
-- Nantucket, Mass.
-- Newark, N.J.
-- New Bern, N.C.
-- Newburgh, N.Y.
-- Newport News / Williamsburg, Va.
-- New York (JFK/LGA)
-- Norfolk, Va.
-- Philadelphia
-- Portland, Maine
-- Providence, R.I.
-- Richmond, Va.
-- Washington D.C. (DCA/IAD)
-- White Plains, N.Y.
-- Wilmington, N.C.


Flight delays are possible Sept. 3-4 as a result of Hurricane Earl, and Delta may proactively reduce flight schedules to minimize delays. All customers should check their flight status at delta.com before arriving at the airport.

Travel for changed itineraries must begin by Sept. 11, 2010, and changes to origin and destination may result in a fare increase. Any fare difference between the original ticket and the new ticket will be collected at the time of rebooking. Customers whose flights are cancelled may request refunds.

Delta will continue to monitor the weather situation and provide the latest updates at delta.com.

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Delta Launches First Airline Social Media 'Ticket Window,' Revamps Home Page

/PRNewswire/ -- Delta Air Lines (NYSE:DAL) today launched the industry's first social media 'Ticket Window' enabling bookings directly from its Facebook page and other social media sites. The Delta Ticket Window, along with a newly designed home page at delta.com introduced earlier this week, offers the first visual cues of the airline's planned transformation in customer-facing technology.

"Our customers are spending more time online and are looking for new ways to connect with us. We're now delivering technology where our customers are - from our own website to our Facebook page to Internet news sites and beyond," said Bob Kupbens, Delta's vice president - eCommerce. "We already know Facebook is the most used website by inflight WiFi users on more than 2,000 Delta flights every day, giving us the natural launching point for a new online Ticket Window."

Delta's Ticket Window allows any of Facebook's 500 million users to complete a full travel booking using a dedicated "tab" at facebook.com/delta without navigating to delta.com. Delta plans to expand its Ticket Window to other sites, including online banner ads to allow full booking capabilities within the airline's advertisements.

The redesign of Delta's home page is the first step toward a larger redesign which will continue to improve the online experience on delta.com and its affiliated technology, including airport kiosks, to offer more functionality to customers. The immediate home page changes include easier access to flight booking, status updates, online check-in and SkyMiles account information.

Earlier this month Delta enhanced its smartphone site and will continue to deliver other popular consumer applications. In the coming weeks, Delta plans to launch a new iPhone application to offer customers the ability to check in for flights, check flight status, review flight schedules, set a parking reminder, review SkyMiles account balance and use eBoarding passes (in select cities) directly from their mobile devices. Future releases of the app will enable customers to book flights, select their seats and track their Medallion status and other features that will streamline customer real-time travel experiences.

"Unlocking the full power of social media and mobile apps is the next step for Delta, while providing innovative travel tools and greater convenience in our customer's mobile world," Kupbens said.

Delta has continued to expand its interaction with customers on social sites, including facebook.com/delta, twitter.com/delta, blog.delta.com and is now providing real-time travel assistance at twitter.com/deltaassist.

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Delta Enhancing Domestic Schedules in Key East Coast Business Markets

/PRNewswire/-- Delta Air Lines (NYSE:DAL) this fall is continuing to focus on enhancing flight schedules in key business markets, with added service planned between 21 cities and Washington, D.C. or New York.

The schedule enhancements do not affect Delta's previously announced capacity guidance for 2010 and 2011.

Fall schedule highlights include:

-- Increased service at Washington-Reagan National Airport, with new or
increased service to nine cities beginning Oct. 31.

-- Enhanced domestic and international service at LaGuardia and JFK
airports in New York, with new or expanded service to 12 cities
beginning Sept. 7.


"As we plan our schedules for the fall, we continue to be focused on connecting communities of all sizes to the nation's top business markets," said Bob Cortelyou, Delta's senior vice president - Network Planning. "From New York to Washington to Chicago to Los Angeles, we have continued to optimize flight schedules for our business customers without adding additional aircraft."

Washington, D.C.

With its convenient location near central Washington, D.C., Reagan National Airport is the area's preferred airport for business travelers. On Oct. 31, Delta will launch new nonstop service from the airport to Hartford, Conn.; Columbus, Ohio; Jacksonville, Fla.; Orlando, Fla.; Miami, Fla.; Tampa, Fla.; and St. Louis, for a total of 21 new daily nonstop flights to Reagan National.

In addition, Delta's existing service from Reagan National to Boston will be expanded with five additional daily frequencies for a schedule of 12 flights each day, while Delta's service to Indianapolis will be expanded from two to three daily flights.

As part of the schedule realignment, Delta will be discontinuing service between Reagan National and Huntsville, Ala.

When the schedule upgrade is complete, Delta will serve 22 cities nonstop from Reagan National, compared with 16 in the fall of 2009.

More details on the schedule enhancements at Washington-Reagan are available at http://news.delta.com/index.php?s=18&item=136. These flights will be available for sale to customers via delta.com and other ticketing channels beginning Saturday, July 31.

New York

As previously announced, Delta this fall is continuing its expansion at New York's LaGuardia and JFK Airports as part of its efforts to grow in the nation's most competitive travel market. Beginning Sept. 7, Delta will offer new or expanded domestic service from New York to Nashville, Tenn.; St. Louis; Norfolk, Va.; Richmond, Va.; Kansas City, Mo.; San Antonio; Cleveland; Charlotte, N.C.; Orange County, Calif.; Baltimore; Montreal and Toronto. Routes will be operated from either LaGuardia or JFK airports. More details are available at http://news.delta.com/index.php?s=18&item=132.

Delta also recently launched an expansion of its Delta Shuttle business product with new service between New York-LaGuardia and Chicago O'Hare.

"We remain committed to providing leading service for our customers in New York, with a variety of new travel options in the nation's No. 1 business market," Cortelyou said. "We are focused on improving the travel experience at our key New York airports on the ground and in the air."

During the past four years, Delta has added 40 new destinations from LaGuardia and JFK combined, expanded BusinessElite service to transcontinental flights from JFK to Los Angeles and San Francisco, reintroduced "Red Coats" as customer service ambassadors at LaGuardia and JFK, added 2,000 jobs across New York state, and announced increased First Class service to six mid-sized cities in the Southeast and Midwest.

A portion of travel for some itineraries may be on Delta Connection carriers Atlantic Southeast Airlines, Chautauqua, Comair, Compass Airlines, Freedom Airlines, Mesaba, Pinnacle Airlines, Shuttle America dba Delta Shuttle and SkyWest.

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Delta Welcomes Vietnam Airlines into SkyTeam Alliance

PRNewswire -- Delta Air Lines (NYSE:DAL) today welcomed Vietnam Airlines as the newest member of the SkyTeam global airline alliance. With Vietnam's entrance, Delta customers immediately gain the ability to earn and redeem SkyMiles on the airline's flights, as well as access to its airport lounges in Hanoi and Ho Chi Minh City.

"SkyTeam continues to improve Delta customers' access to some of the globe's most important commercial and tourism destinations," said Delta CEO Richard Anderson. "The addition of Vietnam's leading airline to SkyTeam positions our alliance as the fastest growing in Asia and builds on the planned addition of China Eastern Airlines."

Korean Air and China Southern Airlines also are long-standing Asian-based members of the alliance.

Beginning in mid-July, Vietnam Airlines will offer codeshare service via Delta's Tokyo-Narita hub allowing passengers to purchase a single Vietnam Airlines ticket to and from the United States. Delta operates 27 peak-day departures to 22 nonstop destinations from Tokyo-Narita, including nonstop flights to 10 U.S. cities - Atlanta, Detroit, Honolulu, Los Angeles, Minneapolis-St. Paul, New York-JFK, Portland, Salt Lake City, San Francisco and Seattle.

By the end of this year, Delta passengers will have the ability to connect on a single codeshare ticket from cities throughout Delta's network to Vietnam. Over time, SkyTeam's addition of Vietnam Airlines will introduce 20 new destinations not offered by any alliance member today. Vietnam Airlines currently serves the SkyTeam hubs in Beijing, Guangzhou, Paris, Seoul and Tokyo.

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Delta, Delta AirElite Introduce Industry First Program Allowing Customers to Book Commercial, Private Jet Flights in One Transaction

PRNewswire -- Delta Air Lines (NYSE:DAL) and its wholly owned subsidiary, Delta AirElite, are introducing a service to allow customers to book scheduled commercial flights and on-demand private jet service in a single transaction using a pre-paid Air Elite account. Through Delta AirElite, Delta is the only U.S. airline offering customers combined access to commercial and private jet service.

"Today's airline customer wants more travel flexibility, extensive reach and competitive pricing all from a single source," said Jim Segrave, President - Delta AirElite. "Only the Air Elite Card gives customers the unique ability to book travel between destinations using a combination of commercial and on-demand business jet service. With a single phone call, customers can personalize their travel needs connecting them to points across the country and around the world."

Air Elite cardholders can use their account to book travel on Delta or Delta AirElite by calling a dedicated client services team. Customers purchasing or renewing an Air Elite account gain around-the-clock access to:

-- Private jet service at competitive, hourly rates that are guaranteed
not to change for up to two years;
-- Delta SkyMiles Diamond Medallion status, Sky Club membership and
convenient Sky Priority benefits; and
-- Select discounts on both Premium and Economy-class tickets when booked
in conjunction with a private jet segment.

Earlier this year, Delta AirElite doubled its fleet size with the acquisition of Kinston, N.C.-based Segrave Aviation. The move combined Delta AirElite's award-winning product with Segrave's leadership in online flight management and operations control.

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Delta Eliminates Award Redemption Fees for Frequent Flyers

PRNewswire-- Delta Air Lines (NYSE:DAL) is eliminating award ticket redemption fees for SkyMiles frequent flyer members. Effective immediately, members will no longer pay fees of up to $150 for award tickets redeemed within 20 days of departure.

Before this change, the fee to book an award ticket for travel within three days was $150 per ticket; for travel within four to seven days the fee was $100; and for travel within eight to 20 days the fee was $75. Award tickets booked 21 days or more before departure continue to have no redemption fee.

"We want members to be able to redeem their miles - whether it's for a last-minute trip or a vacation of a lifetime - and eliminating this fee for our loyal travelers makes doing so significantly easier," said Jeff Robertson, Delta's vice president - SkyMiles. "We are actively listening to customers' concerns about the SkyMiles program and are responding."

Last year, frequent flyers redeemed more than 230 billion miles in the SkyMiles program for more than 11 million award redemptions. In 2009, 8.5 percent of revenue miles flown on Delta were for award travel, among the best of U.S. network airlines according to data filed in airlines' 10-K annual reports. Delta offers more ways to redeem frequent flyer miles than any other airline - including airline tickets, mileage upgrades, car rentals, hotel stays, Delta Sky Club memberships, merchandise and more than 30 types of gift cards.

Today's announcement is the latest in a series of changes Delta is making to improve the frequent flyer experience, including:

-- Introducing a Diamond Medallion tier in March and the industry's first
rollover Medallion Qualification Miles for 2010.
-- Launching a "first checked bag free" benefit - up to a $50 savings per
person on a round-trip ticket - for customers with a Consumer or
Business Gold, Platinum, or Reserve Delta SkyMiles Credit Card from
American Express which began June 1.
-- Increasing the allocation of preferred Economy seats to ensure the
most frequent travelers are guaranteed the best seats on all Delta and
Delta Connection flights by August 2010.
-- Allowing Delta's most loyal customers - Diamond, Platinum and Gold
Medallions - flying on domestic award redemptions to be eligible for
complimentary upgrades by September 2010.
-- Re-engineering the online award calendar at delta.com to make it
easier to find and redeem award seats. These changes began in May and
will be completed by November 2010.


Delta also has changed award ticket redeposit and reissue fees to make them consistent with fees for non-award tickets. These fees, which have increased from $100 to $150, will continue to be waived for SkyMiles Diamond and Platinum Medallion members.

More information on redeeming miles for an award ticket is available at delta.com/awardtravel. For a complete list of Delta's upcoming SkyMiles changes, visit delta.com/whatsahead.

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Delta Expands Commitment to Africa with New Liberia Service

PRNewswire-- Delta Air Lines (NYSE:DAL) today announced new service between Atlanta and Monrovia, Liberia, expanding the airline's position as the leading U.S. carrier operating flights to Africa.

The new service, which is scheduled to begin Sept. 4, will connect Delta's hub at Hartsfield-Jackson Atlanta International Airport and Roberts International Airport in Monrovia with a stop in Accra, Ghana. The flight will be operated on 215-seat Boeing 767-300ER aircraft, equipped with 34 BusinessElite seats and 181 seats in Economy.

Delta has received approval from the Liberian Civil Aviation Authority, and preliminary approval from the U.S. government, to sell seats for the new flight for the planned launch in September. Final U.S. government approvals are expected before the flight begins.

"As the No. 1 U.S. carrier serving Africa, Delta remains committed to expanding our presence into fast-growing African markets," said Perry Cantarutti, Delta's senior vice president of Europe, Middle East and Africa. "Our new service between our Atlanta hub and Monrovia will provide convenient connections between Liberia and cities across the United States."

Delta had previously intended to begin service to Monrovia in June 2009, but was delayed while Roberts International Airport implemented measures to ensure its compliance with the standards of the International Civil Aviation Organization. Delta has worked closely with the United States and Liberian governments while the airport facilities in Monrovia were properly equipped and prepared for the new service.

"The government is enthusiastic about the prospect of Delta providing a direct flight between Monrovia and the United States, which would be the first such service in many years," said Liberia President Ellen Johnson-Sirleaf. "The government is working earnestly to ensure that all the necessary requirements are met so that the flights will commence as scheduled."

Added U.S. Rep. Bennie G. Thompson (D-MS), chairman of the House Committee on Homeland Security: "I have been pleased to work with Delta and the Office of Global Strategies at the Transportation Security Administration (TSA) to ensure that security continues to be a priority on all international aviation partnerships. As Chairman of the House Committee on Homeland Security, I support TSA's international aviation security programs. Facilitating commerce without compromising security remains a reasonable approach. Today, we are one step closer to offering direct service flights from the United States to Liberia - strengthening our partnership with Africa."

Delta, which has operated in Africa since 2006, has announced its intention to serve up to 10 African destinations from the United States, with aircraft ready to begin service pending U.S. and foreign government approvals.

Delta's service between Atlanta and Monrovia via Accra will operate once weekly as follows:

Flight Departs              Arrives          Effective     Frequency
                           Monrovia at 2:25
  134    Atlanta at 7 p.m.    p.m. (next day)  Sept. 4, 2010 Once weekly
                           Atlanta at 5:30 a.m.
  135    Monrovia at 5:30 p.m. (next day)      Sept. 5, 2010 Once weekly

Bob Johnson, founder and chairman of The RLJ Companies, which owns significant development projects in Liberia, said: "A few years ago while attending the Clinton Global Initiative and after hearing President Sirleaf appeal to the American private sector for support, I made a commitment to mobilize $30 million for Liberia. In June 2009, we opened the RLJ Kendeja Resort & Villas, a 78-room villa style hotel. I applaud Delta Air Lines for making the commitment to provide direct air service to Liberia which will provide economic growth opportunities to Liberia from a variety of business sectors around the world."

Delta also is preparing to begin new year-round service between Atlanta and Accra. This service, announced in 2009, will begin on June 1 with three weekly flights, expanding to four weekly flights on June 14, and complement existing five-times weekly service between New York-JFK and Accra.

On June 2, Delta will also begin nonstop seasonal service between New York-JFK and Abjua, Nigeria, and in June and July will add two additional weekly nonstop flights between Atlanta and Johannesburg to support travel to and from the 2010 World Cup.

This summer, Delta will operate flights to seven African destinations. In addition to Monrovia, Delta will offer service to Accra, Ghana; Abuja, Nigeria; Cairo, Egypt; Dakar, Senegal; Johannesburg, South Africa; and Lagos, Nigeria. Delta also intends to serve Malabo, Equatorial Guinea; Nairobi, Kenya; and Luanda, Angola once government approvals are received.

As the first carrier serving Africa nonstop from the United States, Delta has grown from 22 weekly departures to and from Africa in July 2007 to nearly 80 planned for July 2010, saving customers a significant amount of time on flights. Customers traveling between Atlanta and Johannesburg, for example, save an average of six hours each direction compared with connecting in Europe.

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Delta Receives Final Chinese Government Approval to Begin Nonstop Flights between Seattle, Beijing

PRNewswire -- Delta Air Lines (NYSE:DAL) today announced it has received final Chinese government approval to launch nonstop flights between Seattle and Beijing, beginning June 4. The new route, which will operate five times weekly, will connect customers from destinations throughout Delta's and codeshare partner Alaska Air Group's network to the Chinese capital via convenient connections at Alaska's Seattle hub.

Departure and arrival times have been revised from the initial announcement of the route based on the slot times granted at Beijing's Capital International Airport. Flights will operate as follows:

Flight Departs Arrives Operates Effective
------ ------- ------- -------- ---------
129 Seattle at Beijing at Monday, Wednesday, June 4, 2010
9:05 p.m. 11:40 p.m. Thursday, Friday,
Saturday

128 Beijing at Seattle at Monday, Wednesday, June 6, 2010
8:55 a.m. 5:30 p.m. Friday, Saturday,
Sunday


With the revised flight times, customers will continue to have full connecting options at the Seattle gateway to and from 67 nonstop destinations offered by Delta, Alaska Airlines and Horizon Air. Delta and Alaska offer customers reciprocal codeshare, lounge and frequent flyer benefits to make it easier to connect between the airlines' domestic and international networks at Seattle.

Delta's revised Seattle-Beijing schedule will be updated in all ticketing channels, including delta.com, on Saturday, May 22. Ticketed customers with full contact information available in their reservations will be notified by Delta of any changes to their connecting flight times beginning Saturday.

The new Seattle-Beijing route is one of two new Asian flights launching from Seattle this summer as Delta continues to position the city as a key gateway to Asia. A new nonstop flight between Seattle and Osaka, Japan launches June 7. Both flights complement existing daily service from Seattle to Delta's hub at Tokyo-Narita, which offers Seattle customers one-stop connections to 12 destinations throughout Asia.

In conjunction with the new service to Seattle, Delta also will make minor adjustments to the 8:55 a.m. departure time of its existing daily flight from Beijing to Tokyo-Narita. Beginning June 6, Delta Flight 634 will depart Beijing at 6:55 a.m. on Monday, Wednesday and Friday; at 7:30 a.m. on Saturday and Sunday; and will remain unchanged at 8:55 a.m. on Tuesday and Thursday.

Flights from Seattle to Beijing; Seattle to Osaka; and Beijing to Tokyo-Narita will be operated with 216-seat Boeing 767-300ER aircraft featuring 35 seats in BusinessElite and 181 seats in Economy.

At Seattle, Delta continues to invest in its products and services, including constructing a new Sky Club to open later this year and reintroducing roving customer service agents known as "Red Coats." With its summer 2010 schedule, Delta will offer Seattle customers the choice of 40 peak-day departures to 12 domestic and international destinations.

A portion of travel for some itineraries may be on Delta Connection carriers Atlantic Southeast Airlines, Chautauqua, Comair, Compass Airlines, Freedom Airlines, Mesaba, Pinnacle Airlines, Shuttle America and SkyWest.

Delta Air Lines serves more than 160 million customers each year. With its unsurpassed global network, Delta and the Delta Connection carriers offer service to 358 destinations in 66 countries on six continents. Delta employs more than 70,000 employees worldwide and operates a mainline fleet of nearly 800 aircraft. A founding member of the SkyTeam global alliance, Delta participates in the industry's leading trans-Atlantic joint venture with Air France KLM. Including its worldwide alliance partners, Delta offers customers more than 13,000 daily flights, with hubs in Amsterdam, Atlanta, Cincinnati, Detroit, Memphis, Minneapolis-St. Paul, New York-JFK, Paris-Charles de Gaulle, Salt Lake City and Tokyo-Narita. The airline's service includes the SkyMiles frequent flier program, the world's largest airline loyalty program; the award-winning BusinessElite service; and more than 45 Delta Sky Clubs in airports worldwide. Customers can check in for flights, print boarding passes, check bags and review flight status at delta.com.

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Delta Offers Travel Assistance to Customers Affected by Volcanic Ash Clouds Across Northwestern Europe

/PRNewswire/ -- Delta Air Lines (NYSE:DAL) today announced it is offering customers whose flight plans may be affected by volcanic ash clouds spreading across Northwestern Europe the ability to make one-time changes to their travel schedules without fees.

Customers booked on Delta-ticketed flights to, from or through the following European markets from April 15-18 may make a one-time change to their travel schedule without fees if tickets are changed by April 30, 2010.

-- Amsterdam (AMS)
-- Brussels (BRU)
-- Paris-Charles de Gaulle (CDG)
-- Dublin (DUB)
-- London-Gatwick (LGW)
-- London-Heathrow (LHR)
-- Manchester (MAN)
-- Shannon (SNN)


Delta's travel advisory encourages customers to consider postponing or re-routing their travel to avoid inconvenience from flight delays and cancellations expected across the region.

Clouds of volcanic ash from eruptions in Iceland are forcing air traffic controllers to close airspace into several airports across Europe. Delta continues to review operational conditions across Europe and is working closely with European air traffic controllers and airports to be able to quickly advise customers when airports are closed or re-opened. Additional flights delays are possible.

Travel for changed itineraries must begin by May 31, 2010, and changes to origin and destination may result in a fare increase. Any fare difference between the original ticket and the new ticket will be collected at the time of rebooking. Customers whose flights are cancelled may request refunds.

All customers should check their flight status at delta.com before arriving at the airport. Delta will continue to monitor the situation and provide the latest updates at delta.com.

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Delta Offers Travel Assistance to Customers Affected by Winter Weather Across U.S. Southeast

PRNewswire-- Delta Air Lines (NYSE:DAL) today announced it is offering customers whose flight plans may be affected by severe winter weather across the U.S. Southeast this weekend the ability to make one-time changes to their travel schedules without fees. Delta's weather advisory encourages customers in five states to consider postponing or re-routing their travel to avoid possible inconvenience from snow expected across the Southeast.

Customers booked on Delta-ticketed flights to, from or through the following states from Feb. 11-14 may make a one-time change to their travel schedule without fees if tickets are changed by Feb. 16, 2010.

-- Alabama
-- Georgia
-- Louisiana
-- Mississippi
-- South Carolina


Delta will proactively reduce flight schedules to and from affected airports to minimize delays during the storm, including at its Atlanta hub.

Travel for changed itineraries must begin by Feb. 16, 2010, and changes to origin and destination may result in a fare increase. Any fare difference between the original ticket and the new ticket will be collected at the time of rebooking. Customers whose flights are cancelled may request refunds.

Delta will continue to monitor the weather situation and provide the latest weather updates at delta.com.

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Delta Air Lines Adding New Westbound Flights from Three North Dakota Cities

PRNewswire -- Delta Air Lines (NYSE: DAL) yesterday announced it will increase westbound service from three North Dakota cities with its summer 2010 schedule. By June, Delta will add two new daily round-trip flights between its Salt Lake City hub and Bismarck and Minot, as well as an additional daily round-trip flight between Salt Lake City and Fargo.

"North Dakotans will benefit greatly from Delta's new westbound connections to the Salt Lake City hub, making it faster and more convenient to travel from their hometowns to points across the Mountain West, West Coast, Alaska and Hawaii," said Bob Cortelyou, senior vice president - Network Planning. "With Delta's expanded westbound schedule, business travelers in Bismarck, Fargo and Minot will now have the choice of doing business in cities across the West Coast and returning home the same day."

Added Melissa McLaughlin, Delta's national sales manager for North Dakota: "As North Dakota's leading airline, we take very seriously our commitment to making travel accessible between our home state and the more than 350 cites Delta serves around the globe."

With the summer 2010 schedule, Delta plans to offer North Dakota customers 34 peak-day departures from six airports - nine from Bismarck; two from Devils Lake; nine from Fargo; five from Grand Forks; two from Jamestown; and seven from Minot. The new flights from Minot will be the first ever offered to the Salt Lake City hub.

Customers traveling between North Dakota and Salt Lake City will benefit from convenient connections to more than 300 peak-day departures to nearly 90 worldwide destinations, including international flights to Tokyo-Narita, Paris-Charles de Gaulle and Mexico City.

In addition to expanded service to Salt Lake City, Delta offers daily flights between the six North Dakota airports it serves and its hub at Minneapolis-St. Paul.

Delta's new North Dakota flights will be available for sale to customers beginning Saturday, Feb. 13.

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Delta Offers Travel Assistance to Customers Affected by Winter Weather Across U.S. Mid-Atlantic

/PRNewswire/ -- Delta Air Lines (NYSE:DAL) today announced travel options for customers whose flight plans may be affected by severe winter weather across the U.S. Mid-Atlantic, including at the airline's hub at New York-JFK.

Customers booked on Delta-ticketed flights to, from or through the following states from Feb. 5-6 may make a one-time change to their travel schedule without fees if tickets are changed by Feb. 8, 2010.

-- District of Columbia
-- Maryland
-- New Jersey
-- New York
-- Pennsylvania
-- Virginia
-- West Virginia


Delta will proactively reduce flight schedules to and from affected airports to minimize delays during the storm. However, customers may wish to consider postponing or rerouting their trip without penalty to avoid possible inconvenience.

Travel for changed itineraries must begin by Feb. 8, 2010, and changes to origin and destination may result in a fare increase. Any fare difference between the original ticket and the new ticket will be collected at the time of rebooking. Customers whose flights are cancelled may request refunds.

Delta will continue to monitor the weather situation and provide the latest weather updates at delta.com.

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Delta Completes Integration of Northwest Airport and Reservations Systems; Northwest Flight Numbers and nwa.com Retired

/PRNewswire/ -- Delta Air Lines (NYSE:DAL) this weekend completed the integration of the Northwest Airlines reservation system, including the transition of all Northwest flights into the Delta schedule, migration of Northwest passenger reservations into the Delta system, and retirement of nwa.com.

Customers who booked Northwest for travel are now booked on identical Delta flights. Passengers can use the original confirmation numbers provided by Northwest to manage itineraries at delta.com and check in online or at the airport on the day of travel.

"Throughout the integration of Delta and Northwest, we've taken a phased, deliberate approach to make the transition simple and seamless for our customers," said Theresa Wise, Delta's senior vice president and Chief Information Officer. "In this spirit, customers previously booked on Northwest are able to check in using their original reservation information, even if they arrive at the airport with no prior knowledge of the switch. We continue to work around the clock to minimize any potential impact to our operations and to customers."

Delta has increased customer service agent staffing in airports and reservation call centers this week to ensure a smooth experience for customers.

The final regularly scheduled Northwest flight, NW2470, departed Los Angeles International Airport for Las Vegas Jan. 30 at 8:45 p.m. PT. On Jan. 31 at 3 a.m., nwa.com began redirecting customers to delta.com.

Integrating the Northwest reservation system into Delta's marks the completion of one of the final merger milestones. Delta began rebranding airports worldwide in December 2008. By March, customers at more than 100 airports served by Northwest - including the airline's U.S. hubs in Minneapolis, Detroit and Memphis - were checking in at Delta-branded counters and kiosks and departing from Delta-branded gates. The final airport, Philadelphia International Airport, was rebranded Jan. 18, 2010.

In March 2009, all customer-facing employees began wearing Delta's designer uniforms, and all airport lounges were renamed Delta Sky Clubs. Consistent onboard products also were introduced on all U.S. flights, including expanded food offerings in First and Economy class and new in-flight entertainment on many long-haul flights. The Delta and Northwest loyalty programs were merged in October 2009 into the world's largest frequent flyer program, Delta SkyMiles.

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Delta Offers Travel Assistance to Customers Affected by Winter Weather Across U.S. Midwest and Southeast

/PRNewswire/ -- Delta Air Lines (NYSE:DAL) today announced travel options for customers whose flight plans may be affected by severe winter weather across the U.S. Midwest and Southeast, including at the airline's Memphis hub, through Saturday.

Customers booked on Delta or Northwest ticketed flights to, from or through the following states from Jan. 28-30 may make a one-time change to their travel schedule without fees if tickets are changed by Feb. 1, 2010.

-- Arkansas
-- Kentucky
-- Mississippi
-- North Carolina
-- South Carolina
-- Oklahoma
-- Tennessee


Delta may proactively reduce flight schedules to and from affected airports to minimize delays during the storm. However, customers may wish to consider postponing or rerouting their trip without penalty to avoid possible inconvenience.

Travel for changed itineraries must begin by Feb. 1, 2010, and changes to origin and destination may result in a fare increase. Any fare difference between the original ticket and the new ticket will be collected at the time of rebooking. Customers whose flights are cancelled may request refunds.

Delta will continue to monitor the weather situation and provide the latest weather updates at delta.com.

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Delta Offers Travel Assistance to Customers Affected by Winter Weather Expected Across U.S. Southeast

/PRNewswire/ -- Delta Air Lines (NYSE:DAL) today (January 5) announced travel options for customers whose flight plans may be affected by winter weather expected across the U.S. Southeast on Thursday, Jan. 7 - including at the airline's Atlanta hub.

Customers booked on Delta- and Northwest-ticketed flights to, from or through the following states for travel on Thursday may make a one-time change to their travel schedule without fees if tickets are changed by Saturday, Jan. 9, 2010.

-- Alabama
-- Arkansas
-- Georgia
-- Mississippi
-- Tennessee


Delta may proactively reduce flight schedules at affected airports to ensure delays are minimized during the expected storm. However, customers with travel booked to or from the affected states on Jan. 7, may wish to consider postponing or rerouting their trip without penalty to avoid possible inconvenience.

Travel for changed itineraries must begin by Jan. 9, 2010 and changes to origin and destination may result in a fare increase. Any fare difference between the original ticket and the new ticket will be collected at the time of rebooking. Customers whose flights are cancelled may request refunds.

Delta will continue to monitor the weather situation and provide the latest weather updates at delta.com.

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