Thursday, February 04, 2010

Delta Offers Travel Assistance to Customers Affected by Winter Weather Across U.S. Mid-Atlantic

/PRNewswire/ -- Delta Air Lines (NYSE:DAL) today announced travel options for customers whose flight plans may be affected by severe winter weather across the U.S. Mid-Atlantic, including at the airline's hub at New York-JFK.

Customers booked on Delta-ticketed flights to, from or through the following states from Feb. 5-6 may make a one-time change to their travel schedule without fees if tickets are changed by Feb. 8, 2010.

-- District of Columbia
-- Maryland
-- New Jersey
-- New York
-- Pennsylvania
-- Virginia
-- West Virginia


Delta will proactively reduce flight schedules to and from affected airports to minimize delays during the storm. However, customers may wish to consider postponing or rerouting their trip without penalty to avoid possible inconvenience.

Travel for changed itineraries must begin by Feb. 8, 2010, and changes to origin and destination may result in a fare increase. Any fare difference between the original ticket and the new ticket will be collected at the time of rebooking. Customers whose flights are cancelled may request refunds.

Delta will continue to monitor the weather situation and provide the latest weather updates at delta.com.

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